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1) REALTOR® members are eligible for application to hold a DisplayKEY or eKEY, subject to

approval of their application and their execution of a lease agreement. The following are also

eligible for application to hold a DisplayKEY or eKEY, subject to approval of their application

and their execution of a lease agreement. Affiliate members of the Associations, actively

engaged in a recognized field of real estate practice or related field, may lease a SuperKey,

provided a lease agreement is signed by the SuperKey holder and by a principal, partner, or

corporate officer of the Keyholder’s firm.

2) Unlicensed personal assistants and administrative/clerical staff who are members in good

standing of the Associations and are under the direct supervision of an Association REALTOR®

member, MLS Participant, or their licensed designee, may lease a DisplayKEY or eKEY on the

same terms and conditions as Affiliate members, provided a lease agreement is signed by the

applicant, the sales associate/broker for whom the applicant works and the firm’s principal or

office manager. All parties who sign the lease agreement on behalf of an unlicensed assistant

or other staff are completely responsible for any non-conforming actions, misuse of equipment

or the service, or any outstanding fees.

3) No member of a participating Association is required to subscribe to the Electronic Keybox

System. Each member who wishes to subscribe to the System must sign a lease agreement,

which outlines the obligations to Supra and to the Associations. Lockbox lease agreements

shall spell out the responsibilities of the parties and shall by reference incorporate any

applicable rule or other governing provisions of the Multiple Listing Service or the Associations

that relate to the operation of the Electronic Keybox System.

4) When a DisplayKEY or eKEY holder, whether an Association member, Affiliate member, or

unlicensed personal assistant, decides to A) no longer participate in the Electronic Keybox

System B) no longer remain an active licensed sales associate or C) transfer to a different

firm, the DisplayKEY or eKEY holder is responsible for notifying the Association of record that

leased the DisplayKEY or eKEY of such action. In the case of discontinuing the service, the

DisplayKEY or eKEY holder is responsible for turning in the DisplayKEY or eKEY and leased

keyboxes within 30 days, and fulfilling any other terms agreed to in the lease agreement.

Unlicensed personal assistants and administrative/clerical staff who are under the supervision

of the DisplayKEY or eKEY holder and have signed a lease agreement are included in this rule.

5) Electronic Keyboxes may not be placed on a property without the written authority of the

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seller. This authority may be established in the listing contract or in a separate document

created for that purpose. Members participating in the Electronic Keybox System are not

required to place a keybox on a listed property.

6) A DisplayKEY or eKEY holder may not use the DisplayKEY or eKEY to access an Electronic

Keybox without first calling the listing office to ascertain the availability of the property,

schedule a showing, and obtain other showing instructions from the listing office, unless

keybox unless they hold an active license in the state which the property is located. A

Keyholder may only access a keybox to perform the duty allowed by the Keyholder’s

membership category as described in Paragraph 1. Violations of this rule will result in

significant penalties, including but not limited to a fine of up to $1,000.00 for each violation of

this rule and/or suspension from use of the Electronic Keybox System for a specified period of

time.

7) DisplayKEY or eKEY holders shall not allow their DisplayKEY or eKEY to be loaned, given or

used by other persons at any time. Violations of this rule will result in significant penalties,

including but not limited to a fine of up to $1,000 for each violation of this rule and/or

suspension from use of the Electronic Keybox System for a specified period of time. The only

exception to this rule is the temporary loaning of a DisplayKEY or eKEY to another authorized

DisplayKEY or eKEY holder as a result of the electronic failure of a key holder’s DisplayKEY or

eKEY (not including battery failure). Both DisplayKEY / eKEY holders must be affiliated with the

same broker. The DisplayKEY / eKEY holder temporarily borrowing a DisplayKEY or eKEY due

to the failure of a DisplayKEY or eKEY must notify the Association in writing within 48 hours

that the DisplayKEY or eKEY is defective, that the defective DisplayKEY or eKEY is being

returned to the Association for replacement with this written notice, and that a DisplayKEY or

The defective DisplayKEY or eKEY must be returned to the Association for replacement within

48 hours.

A Designated REALTOR® principal or an office’s broker of record may purchase or lease

additional DisplayKEY or eKEY to be issued on a temporary basis to other DisplayKEY or eKEY

holders in the same office in the event their DisplayKEY or eKEY becomes non-functional

outside normal business hours or under circumstances where a replacement DisplayKEY or

eKEY is not reasonably available from the issuing Association. When a DisplayKEY or eKEY is

issued on a temporary basis, it shall be the responsibility of the REALTOR® or broker of record

to advise the Association in writing that the DisplayKEY or eKEY has been issued, to whom, the

date and time of issuance immediately. It shall also be the responsibility of the REALTOR®

principal or the broker of record to advise the Association in writing immediately after

possession of the previously issued DisplayKEY or eKEY has been reassumed.

8) Electronic DisplayKEY or eKEY holders acknowledge that it is necessary to maintain security

of the DisplayKEY or eKEY and its personal identification number (PIN) to prevent use by

unauthorized persons. Data integrity is also vital to the successful operation of the keybox

system. DisplayKEY or eKEY holders agree to the following rules:

a) To keep the DisplayKEY or eKEY in a safe place at all times.

b) To never store the PIN number with the DisplayKEY or eKEY, in or on the key pouch or eKEY

c) To never duplicate the DisplayKEY or eKEY or allow another to do so.

d) To never assign or transfer the DisplayKEY or eKEY or Keybox to another person, unless

done in compliance with Paragraph 7.

e) To never destroy, alter, modify disassemble, or tamper with the key.

f) To notify the Association immediately upon of the loss or theft of the DisplayKEY or eKEY.

g) To follow any additional security procedures specified by Supra, The Multiple Listing Service

or the Association.

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h) To never write shackle codes on electronic key boxes.

i) To assign an iBox in Home Base to the listing it has been placed on within 48 hours.

j) To never program rude or offensive electronic text into an iBox.

Violation of any portion of Rule 8 could result in a fine of up to $1,000 for each violation and/or

suspension from use of the service for a specified period of time.

9) The Association may refuse to sell or lease DisplayKEYs or eKEY’s, may terminate existing

DisplayKEY or eKEY lease agreements and may refuse to activate or reactivate any DisplayKEY

or eKEY held by an individual convicted of a felony or misdemeanor if the crime, in the

determination of the Association, relates to the real estate business or puts or threatens to put

clients, customers, or other real estate professionals at risk. The Association may suspend the

right of DisplayKEY or eKEY holders to use DisplayKEY or eKEY following their arrest and prior

to their conviction for any felony or misdemeanor which, in the determination of the

Association, relates to the real estate business or which puts or threatens to put clients,

customers, or other real estate professionals at risk.

Factors that can be considered in making such determinations include, but are not limited to:

a) The nature and seriousness of the crime

b) The relationship of the crime to the purposes for limiting keybox access

c) The extent to which access (or continued access) might afford opportunities to engage in

similar criminal activity

d) The extent and nature of past criminal activity

e) Time since criminal activity was engaged in

f) Evidence of rehabilitation while incarcerated or following release and

g) Evidence of present fitness.

10) The listing participant shall remove the Electronic Keybox from the property within 48

hours after the listing expires, results in a closed sale or property rental, or whenever notified

by the RMLS or the Association to remove the Electronic Keybox.

Associations have the right to confiscate any electronic keybox that they must arrange to be

removed from any non-active listing. Associations also have the right to charge time, penalty,

and travel fees related to removal or exchange of electronic keyboxes where the association

must arrange for an on-site visit to either active or non-active listings.

11) If a DisplayKEY or eKEY holder accesses an Electronic Keybox and finds the property key

missing, or the property is unlocked or damaged, the DisplayKEY or eKEY holder is required to

notify the listing office immediately.

12) A DisplayKEY or eKEY holder will be allowed a maximum of 2 successive undocked key

updates (courtesy updates). The third or subsequent update must be done via the DisplayKEY

or eKEY cradle.

13) Use of older style Supra AEII style boxes is prohibited after August 1, 2006. Agents found

using AEII boxes will be fined $50 for each box in use, and may be charged time, penalty, and

travel fees to confiscate the boxes described in Paragraph 13.

14) Complaints about violations of the Common Lockbox Rules for the Twin Cites Metropolitan

Area must be sent in writing to the Keyholder’s association within 60 days of the alleged

violation.

15) Any DisplayKEY or eKEY holder, party to a Supra lease agreement or any other authorized

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users of the Electronic Keybox System may be assessed penalties, including fines for violations

of these Electronic Keybox System Rules. Penalties may include a letters of reprimand,

suspension from use of the Electronic Keybox System for a period of time, and/or a fine up to

$1,000.

16) A DisplayKEY or eKEY holder and/or responsible person/entity, shall be required to pay

damages to offset all of the costs in re-establishing the security of the overall Supra Electronic

Keybox System if it is determined the security has been compromised through the negligence

or fault of the DisplayKEY or eKEY holder.

Participating Association contact information:

Minneapolis Area Association of REALTORS®, Inc.

5750 Lincoln Drive

Minneapolis, Minnesota 55436

Telephone: (952) 933 - 9020

Fax: (952) 933 – 9021

North Metro REALTORS® Association, Inc.

11450 Robinson Drive

Coon Rapids, Minnesota 55433

Telephone :(763) 757 - 7230

Fax :(763) 757 – 7296

Southern Twin Cities Association of REALTORS®, Inc.

4490 Erin Drive

Eagan, Minnesota 55122

Telephone: (651) 452 - 6611

Fax: (651) 452 – 2911

St. Paul Area Association of REALTORS®, Inc.

325 E. Roselawn Avenue

St. Paul, Minnesota 55117

Telephone: (651) 774 - 5206

Fax: (651) 774 – 1177